One platform for automated resolutions, five-star experiences, and customer intelligence.
A personal AI agent for every customer
Lower service costs and build better connections with your customers. ASAPP CXP gives every customer a dedicated AI agent who knows them and fixes their issues on the first try.
This is enterprise AI that acts, not just answers
ASAPP CXP was built for the realities of modern enterprises. It connects every channel, system, and customer interaction in one place—safely, intelligently, and in real-time.
Your best agent—every second of every day
GenerativeAgent® understands, reasons, and acts with precision, turning every interaction into a resolved outcome.
AI you can trust to scale
CXP works with your agents, not against them. Help your agents focus on what only humans do best.
Build on your investment without ripping & replacing
CXP works with your CRM, CCaaS and other core systems so you see value fast.
No black boxes—if you can't see it, you can't improve it
See exactly how the AI thinks and acts in every situation with built-in controls for testing, monitoring, and governance.
Trusted by enterprises that can’t afford friction
Leaders like American Airlines, Dish, and JetBlue trust ASAPP to deliver fast, personalized customer service at scale. Learn more about ASAPP customers.
Built-in safety agents
Data governance
Protection against attacks
Safety input controls
Automated testing & QA
Proprietary redaction capabilities