New Backup and Restore Features
Instant Restore, Proxmox, Hybrid & Synthetic backup to local storage.
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MSP360 AI Assistant
Skip dashboards and reports. Ask AI Assistant for Managed Backup and get instant insights.
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MSP360 offers centralized, all-in-one IT management and data protection MSP software, combining MSP360 Managed Backup, Backup for Microsoft 365 and Google Workspace, MSP360 RMM, MSP360 Managed Connect, and MSP360 Tickets under one management console.
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MSP360 Backup
A reliable backup solution supporting multiple platforms, backup types, and cloud storage providers, ensuring comprehensive data protection for businesses of all sizes.
Explore MSP360 BackupStorage Options
Bring-Your-Own-Storage
Amazon S3, Wasabi Hot Cloud Storage, Backblaze B2, Microsoft Azure, and Google Cloud
Local Storage
MSP360 Backup is compatible with all types of local storage backup devices, including local drives, network shares, and NAS
MSP360 Storage
MSP360 Storage, powered by AWS or Wasabi Hot Cloud Storage, simplifies billing by providing a single invoice for backup licenses and storage
MSP360 Backup Tiers
Free
Start for free - upgrade anytime perfect for getting started
From
$19.99
/ year*
On-premise backup solution with local management
MSP360 Managed Backup is part of the essential MSP Software.
MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.
MSP360 Backup Apps Tiers
From
$24/user
/ year*
Cloud-to-cloud solution best suited for managing 1 tenant/domain
Get a Quote*
Centralized management console with flexible monthly or annual payments. Ideal for MSPs and large IT departments
MSP360 Managed Backup for M365/Google is a part of the MSP Software.
MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.
MSP360 RMM
Remote monitoring and management software with centralized control, built-in remote access and ticketing system, proactive monitoring, and automated issue resolution to reduce downtime and streamline IT operations.
Explore RMMSupported Platforms
MSP360 RMM provides comprehensive support for the following operating systems:
Windows
Monitor and manage Windows desktops and servers with MSP360 RMM for streamlined IT operations
MacOS
Ensure seamless macOS monitoring and automation with MSP360 RMM, enabling efficient system management
Linux
Leverage MSP360 RMM to effortlessly monitor and manage multiple Linux distributions
Built-In Tools and Integrations
Managed Connect
Quickly access devices remotely with
MSP360 Managed Connect, included free with the MSP360 RMM — no additional license required.
Tickets
RMM alerts create tickets automatically, so every incident converts into tracked action.
MSP360 Ticketsis free and doesn’t require a separate installment.
ConnectWise PSA
MSP360 RMM integrates with ConnectWise PSA, enabling automated ticket creation based on RMM alerts, helping to accelerate incident resolution
HaloPSA
to streamline billing, reduce response times, and help MSPs meet SLAs, satisfy customers, and scale efficiently.
MSP360 RMM API
MSP360 RMM API lets you build your own integrations with external platforms. Bring RMM data to your existing dashboards like Grafana or SOC panels, wire it into your automation platform and let state changes do the triggering, or create custom reports.

MSP360 RMM Tiers
Free
Fully-featured RMM with usage limited to 50 endpoints
From
$59.99
/ month
An all-in-one RMM solution designed to streamline IT administration. Priced per admin with unlimited endpoints
MSP360 RMM is a part of the MSP Software.
MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.
MSP360 Connect
A simple, reliable, cross-platform remote desktop solution designed for everyone, with three license options to suit teams of any size and purpose.
Explore ConnectSupported Platforms
MSP360 Connect users can access Windows and macOS devices from any computer or mobile device, including Windows, macOS, iOS, and Android.
Connect from:
Windows, macOS, iOS, and Android
Connect to:
Windows
macOS
MSP360 Connect Tiers
Free
Fast and secure remote access software for personal use with up to 5 devices to connect to
From
$89.99
/ year*
Advanced remote desktop solution with unattended access
MSP360 Managed Connect is a part of the MSP Software.
MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.
MSP360 Tickets
Ticketing system built into the MSP360 Management Console. Manage tickets in the same place you manage endpoints and backups, with tickets created manually or from Backup and RMM alerts.
Explore Ticketing SystemWhere Tickets Come From
Manual creation
Log a request from a call, email, or chat as a ticket in the console.
Backup alerts
Backup failures create tickets automatically, so nothing sits unnoticed in an alert list.
RMM alerts
RMM alerts create tickets automatically and turn monitoring events into tracked work.
How to Get MSP360 Tickets
Existing customers
Already Using MSP360
MSP360 Tickets is included with MSP360 Managed Backup and MSP360 RMM / RMM CE at no extra cost. Open your console and start creating tickets.
Log in to Management ConsoleNew customers
New to MSP360?
Start with MSP360 RMM Community Edition and Tickets together. Manage tickets and monitor up to 50 endpoints at no cost.
Sign Up FreeMSP360 Tickets is a part of the MSP Software.
MSP Platform is a solution designed for MSPs to centralize management of backup (including Microsoft 365 and Google Workspace), RMM, remote access, and ticketing in a single console.
Product Reviews And Customer Feedback
“The IT product for remote access has proven to be a convenient and reliable solution. It provides a stable connection with minimal latency, an intuitive interface...”
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Backup and IT Management Software Simplified
About MSP360
formerly CloudBerry Lab
MSP360 platform combines the number one easy-to-use backup solution to deliver best-in-class data protection, secure remote access software to provide support to customers or team members, painless RMM to handle all aspects of IT infrastructures, and free ticketing system, all under a single pane of glass.
