SANTA FE - City’s struggling Alternative Response Unit set for an overhaul (New Mexican)
Created in 2021 to provide support for some of the city’s most vulnerable residents, Santa Fe’s Alternative Response Unit has seen a significant decline in call volume, employees and case loads in the years since it was launched.
Former employees told The New Mexican the unit has not been supported by the Santa Fe Fire Department and described a culture of hostility to the program within the department. Several people said they retired or resigned from the unit because they felt it no longer had the structure it needed to operate successfully.
The city is preparing to roll out major changes to the ARU this year, which are currently being developed by a city working group including police and fire employees.

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