Too much emotion clouds judgment.
This is a BIG problem for decision-makers in every arena. When a leader is charged with making a critical decision, managing the pull of strong emotion is among the hardest challenges they face.
While some emotion is natural and can actually help people draw on past experiences to evaluate potential consequences, strong feelings often distort the reasoning and analysis that quality decision-making relies upon.
Research consistently confirms that the strong emotions tied to a decision can change what leaders pay attention to, how they interpret information, and how they weigh risks and rewards.
For instance, when a potential choice feels good, people tend to perceive it as less risky and more beneficial.
The opposite is also true. When a prospective decision feels bad, people see greater risk and more downside, even when the objective evidence doesn’t justify that evaluation.
Learning to separate decisions from the emotions connected to them is one of the cornerstone skills of great leadership.
So how do the best leaders and decision-makers learn to do it? Two practices stand out.
The first practice is deceptively simple but highly effective. The best decision-makers have taught themselves to avoid the first-person pronoun “I” when making a critical decision.
Rather than mentally rehearsing a choice as “I need to figure out if I should do this,” more effective leaders learn to silently reframe the decision in the third person or by role: “Should the CEO take this deal?” “Is this the right call for us?” “What would a successful team leader do here?”
This linguistic shift, known as self-distancing, is a psychological best practice that regulates emotion and reduces its intensity.
It works because it exploits a quirk in how the brain handles perspective. Switching pronouns nudges the decision-maker into advisor mode. This makes the leader more objective and less personally identified with the outcome.
The second best practice applied by great decision-makers is to expand the timeframe over which the decision is evaluated. High emotion pushes people to focus more on immediate consequences and to skip the deep analysis of long-term effects.
So, instead of asking how they feel about the decision right now, better leaders consider how they will feel about the choice in six weeks or six months. This forces a shift from an immersed, present state to a more distanced, evaluative one.
Both strategies can be applied on demand, even in the middle of a negotiation or emergency decision, precisely when the willpower to resist emotions is at its lowest.
In pressurized moments, strong emotions speed up decision-making and influence what information is considered salient and what data is discarded. Both practices help leaders resist those pulls.
Ultimately, great decision-making isn’t about eliminating emotion but about creating enough distance to see clearly through it. By shifting from “I” to a third-person vantage point and stretching the timeline beyond the immediate moment, leaders can access the same information with far less distortion.
Mastering these two simple habits won’t remove the pressure of high-stakes choices, but it will ensure the pressure doesn’t get to write the answer.

Comments
Nothing yet. Say the first thing.
Sign in to join the conversation.