The Nudge That Was Wrong 26 Times in a Row
For twenty days my own automation nagged me to sign a document I had already signed. The fix was not a smarter nudge. It was teaching it to say I could not verify this.
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Latest posts
A Good Mystery Never Cheats. Neither Should Your AI.
The best mystery novels play fair: every clue is on the page before the reveal. AI agents are held to the same contract. Show the clues, then the conclusion.
The Three Things I Got Wrong Running My Company on AI Agents
90 days ago I handed most of my company's daily work to AI agents. Here are the three things I got wrong, and the one that turned out to be the real lesson.
Company Knowledge Has an Axis Problem, Not a Documentation Problem
Knowledge travels freely between same-role teams and stalls at every function boundary. That is an axis problem, not a documentation problem. Here is the fix.
Claude Tag Alternatives: Picking an AI Coworker That Fits
Claude Tag turned the AI in your Slack thread into a teammate. Here is how I think about the alternatives, and the one question that actually separates them.
Best AI Coworker Tools in 2026: What to Actually Look For
Not all AI coworker tools are the same. Some give you a chat window. Some give you an actual coworker. Here is how to tell which is which.
What Actually Breaks When You Give AI Agents Real Access
I gave my AI agents real access to my systems for a month. Not a sandbox, not a demo. Here is what actually broke, and what I learned building the guardrails that made it safe.
The AI Employee That Actually Works for You
Most people are still using AI as a search engine. Here is what changes when you stop querying it and start deploying it as a real employee.
When the Assistant Became a Colleague
For two years I worked next to an AI that could only talk. The day it crossed out of the chat window and started doing the work, it stopped being a chatbot and became a colleague.
I Shipped My First Open Source Project
I separated the listening from the working. Each Discord post becomes its own background subagent, the listener stays free, and every outbound waits on a sha-matched button click.
The Last Mile Assistant
The most underrated job in the next five years is not prompt engineer. It is the human who runs errands for someone else's AI.
Process Before Agents
Five companies shipped agent governance layers in 30 days. The quiet question underneath is simpler: govern what, exactly?
Demo Data Has No Edge Cases
Every AI demo works perfectly. The sales rep opens a clean workspace. The data is structured. Then you plug it into your company.
Every Autonomous Agent Needs a Gate
An agent gate is the row in your workflow where an autonomous agent has to wait for a named human to approve the action before it executes. Every stack needs one.
Personal AI Will Be Local First
The personal AI market is being built like one more SaaS category. I think that is backwards.
MCP Is Turning Shadow IT Into An Authority Problem
Shadow IT used to be app access. MCP turns it into agent authority.
Task Helper Is Becoming My Favorite Skill
Task Helper is becoming my favorite AI skill because it knows when to stop, not just when to produce more output.
The Honest AI Onboarding Curve
AI agent onboarding is slower before it is faster, and worse before it is better. Here is what the first four weeks actually look like.
I Caught My AI Cheating on a Quality Check
I caught my AI cheating on a quality check. Not in a subtle way. In the laziest way possible. Here is what I learned about AI verification.
You Don't Have a Skill. You Have a Novice.
My team keeps telling me they've built a skill. They haven't. They downloaded a stranger and handed it the keys.
Stop Buying Ten AI Agents. Buy One That Builds the Other Nine.
Stop buying ten AI agents. Buy one that builds the other nine. Here is why context beats specialization every time.
Skills vs Subagents: Why I Decided Against the Upgrade
I almost converted my AI task manager into a subagent. Then I thought through the tradeoffs and decided against it. Here's my reasoning.
Got Laid Off Friday, Had a Bartending Job Monday
I got laid off on a Friday. By Monday I had a bartending job. That survival reflex became the same muscle I use every day as a CEO.
AI Isn't Magic. I Spent 100 Test Runs Learning That.
I spent 10 days and about 100 test runs building one AI skill. A pitch deck generator. It got worse every single day.
Audit Your AI's Work. Every Time.
My four most-used prompts when working with AI agents have nothing to do with being clever. They're all some version of audit yourself.
Securing the Agentic Control Plane
The Cloud Security Alliance just launched a new foundation at RSA. One mission: Securing the Agentic Control Plane. That is not a panel topic.
Jensen Huang Just Described My Exact Setup on the All-In Podcast
Jensen Huang just described my exact setup on the All-In Podcast. I don't think most people caught what he actually said. He wasn't talking about chatbots.
A Coding Agent Is Not a Coding Tool
Everyone calls Claude Code a coding tool. That framing is too small. What it actually is: a self-building operating system. Not for your computer. For you.
I Audited 10,814 Financial Transactions in One Afternoon With an AI Agent
I connected my AI coding agent to our QuickBooks API. Pulled every transaction from the last 24 months. 10,814 rows. The results were not what I expected.
I'm at a 45,000-Person Conference and My AI Second Brain Is Running My Company Back Home
How a 17-step AI operating system runs my entire company while I'm at HIMSS, the largest healthcare IT conference in the world.
Healthcare Compliance Is Where AI Agents Earn Trust or Lose It Forever
I sell AI automation to hospitals. I just spent three days at HIMSS in LV. And honestly? I'm less confident about AI agents in healthcare than when I arrived.
The Agent Boss Is Coming
I know agent boss sounds like something LinkedIn invented to sell courses. But the actual idea underneath it is real, and we're kind of living it at Process Street right now.
The 47 Clicks Between Patient Intake and Chart Update
The dirty secret of healthcare IT is that most of the pain isn't clinical. It's operational. It's the 47 clicks between patient intake and chart update.
My AI Second Brain Already Made Me $4,000
Most people accept the first offer from their insurance company. I used to be one of them. My garage flooded last month. Six feet of water.
Top 10 Compliance Software Platforms
The compliance software market has shifted away from static documentation tools toward platforms that operate directly within the workflow. Regulators expe...
Building Cora: Our AI Compliance Agent
When we started , our goal was simple. Help teams run recurring work without mistakes. The world didn’t need another task manager. It needed a system that...
Customer Development Questions for Startup Founders
At our relentless pursuit of customer development is fundamentally about one thing: nailing productmarket fit as swiftly as we can. We're in the business...
Why Your Remote Team Will Fall Apart Without Processes
There's a psychological theory developed back in 1895 that still holds true today that can help explain why remote teams fall apart if they're mismanaged....
Accel, Atlassian & Salesforce Leads $12m Series A for Process Streets No-Code Workflow App
2020 – San Francisco… Read more about this announcement on , and . Vinay Patankar I’m very proud and excited to announce that has raised a $12M Series A...
The Best Standard Operating Procedure Software
Here is a new video we made on our product . We built Process Street to be the on the planet. Watch the below video to see how it in action: Standard...
The Checklist Manifesto Summary
Checklists are for everyone What do Johns Hopkins surgeons, anonymous bigtime investors and World War II pilots have in common? This isn't the set up for a...
5 Ways to Improve Your Next Sales Outreach Campaign
One of the best ways to improve your craft is to check out what your competition is doing. If you get to know what’s working for everyone else (or at least...
How Top SaaS Companies Use Email Marketing
Effectively using email to connect with your customers is an important part of being a company. When someone signs up, you want to reach out to show off w...
6 Marketing Tasks You Can (and Should) Automate
The following is a guest post from Ben Mulholland, content creator at . Everybody and I mean everybody has tasks they could automate. From basic tasks li...
How to Build Connections with Influencers to Get Links, Shares, and Exposure
Making connections with isn't just for fashion blogs and trendy Instagram accounts. You'll need a 'way in' no matter who you are or where you're going. Wh...
7 Marketing Tasks You Should Really Outsource to a VA
It’s no secret that time is money in any business. No matter whether you’re selling the hottest around or making toothpicks for a living, you don’t have t...
Ebook Marketing: How to Generate 1,000 Leads Overnight
Do you want to and rank for highly desirable with content that generates leads automatically? In this post I want to let you in on the best way I've foun...
How to Build Efficient Processes for Your Remote Team
Working is a skill. People often don’t realize this. Working remotely is something you learn to do and you get better at with time. As a manager, you have...
SaaS Email Marketing Tactics: How 281 Companies Automatically Nurture Leads
The following is a guest post from , content writer at . Email automation has become the standard approach for marketers all over the world. This summer we...
How Your Marketers Can Improve Customer Service
The following is a guest post by Ben Mulholland, a content marketer at . I used to hate being put on duty. I’m a marketer, not a technician, and that Int...